Terms and Conditions

Smooth Supply Effective Date: May 18, 2026 Last Updated: May 18, 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of https://smoothsupply.co and any related website content, contact forms, newsletter sign-ups, scheduling tools, or other online services provided by Smooth Supply (“Smooth Supply,” “we,” “us,” or “our”).

By accessing or using our website, you agree to these Terms. If you do not agree, do not use the website.

2. About Smooth Supply

Smooth Supply provides supply chain, engineering, quality control, manufacturing support, sourcing, logistics, and related consulting services for growing businesses.

The information on our website is provided for general informational and business development purposes only. It does not create a consulting, advisory, supplier, agency, partnership, or client relationship unless and until a separate written agreement is executed.

3. Use of the Website

You agree to use the website only for lawful purposes. You may not:

  • Use the website in any way that violates applicable law

  • Attempt to gain unauthorized access to our systems or data

  • Interfere with website security or functionality

  • Upload or transmit malicious code, spam, or harmful content

  • Scrape, copy, or harvest website content without permission

  • Misrepresent your identity, company, or affiliation

  • Use the website to infringe the rights of others

We may suspend or restrict access to the website if we believe these Terms have been violated.

4. Website Content

All content on the website, including text, graphics, logos, images, service descriptions, design elements, and other materials, is owned by or licensed to Smooth Supply and is protected by intellectual property laws.

You may view and use website content for your internal business evaluation purposes only. You may not copy, reproduce, modify, distribute, display, sell, or exploit website content without our prior written consent.

5. No Professional Advice

Website content is provided for general informational purposes only. While Smooth Supply has expertise in supply chain, manufacturing, quality, logistics, compliance, and related operational matters, website content should not be treated as legal, regulatory, financial, engineering, product safety, or professional advice.

You should consult qualified professionals before making decisions based on website content.

6. Business Inquiries and Submitted Information

If you submit information through our website, email us, book a discovery call, or otherwise contact us, you represent that the information you provide is accurate and that you have the right to share it.

You should not submit confidential, proprietary, trade secret, or sensitive information unless a written confidentiality agreement or services agreement is already in place.

We may use submitted information to evaluate your inquiry, respond to you, prepare proposals, and provide requested services.

7. Newsletter and Communications

By subscribing to our newsletter or submitting your contact information, you agree that we may contact you with business updates, market insights, case studies, service information, and related communications.

You may unsubscribe from marketing emails at any time. Transactional or service-related communications may still be sent where appropriate.

8. Third-Party Services and Links

Our website may link to third-party websites or use third-party tools, including scheduling platforms, analytics providers, email marketing services, social media platforms, or embedded content.

We are not responsible for third-party websites, services, content, terms, privacy practices, or security. Your use of third-party services is at your own risk.

9. Disclaimer of Warranties

The website and all content are provided “as is” and “as available.” To the fullest extent permitted by law, Smooth Supply disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

We do not guarantee that the website will be error-free, secure, or continuously available.

10. Limitation of Liability

To the fullest extent permitted by law, Smooth Supply and its owners, officers, employees, contractors, affiliates, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, business opportunities, goodwill, or reputation arising from or related to your use of the website.

Our total liability for any claim related to the website will not exceed USD $100 or the amount you paid us, if any, for use of the website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Smooth Supply and its owners, officers, employees, contractors, affiliates, and partners from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from your use of the website, your violation of these Terms, or your infringement of any rights of another party.

12. No Guarantee of Results

Any references to business outcomes, growth, sourcing improvements, cost savings, speed-to-market, quality control, logistics performance, or operational improvements are illustrative only. Actual results depend on many factors, including product category, supplier performance, market conditions, regulatory requirements, project scope, and client execution.

Smooth Supply does not guarantee any specific commercial, operational, regulatory, or financial outcome unless expressly stated in a signed written agreement.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Hong Kong., without regard to conflict-of-law principles.

Any dispute arising out of or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised Terms.

15. Termination

We may suspend, restrict, or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or if necessary to protect our website, business, users, or legal interests.

16. Contact Us

For questions about these Terms, please contact us:

Smooth Supply Consulting Limited

Registered address: Unit 2 9F, The Broadway, No 54-62 Lockhart Road, Wan Chai, Hong Kong S.A.R.

Smooth Supply Email: [email protected]